Thank you for shopping on our website. We want you to be completely satisfied with your purchase. Please read our return policy below:
1. **Original packaging requirements**:
– All returned items must come with the original packaging and include all accessories that were originally shipped.
2. **Return Period**:
– You can apply for return within 30 days of receiving the item for exchange or full refund.
3. **Contact Us**:
– Please contact us before returning an item. We will provide you with return instructions and return address.
Any questions, please feel free to contact us.(Reply within 24 hours)
Email: stampsshopinc@outlook.com
4. **Return Shipping Fee**:
– Unless the return is caused by our error (such as sending the wrong item or defective item), the return shipping fee is borne by the buyer.
5. **Exchange freight**:
– If an exchange is required, we will cover the shipping costs of shipping the exchange item back to you.
6. **Defective Products**:
– If the item received is defective, please contact us via email within 7 days. We will reply to you within 24 hours and solve the problem.
7. **Customer Satisfaction**:
– Your 100% satisfaction is important to us; we promise to do everything possible to earn your trust and recognition.
If you have any questions or concerns regarding returns, please feel free to contact our customer service team. We will be happy to provide you with help and support.
The above return policy applies to all items you purchase on this website. Please read and understand these rules carefully before returning an item. Thank you for your support and cooperation!